Legal notice

Seller

WSEN HSEN LLC

Responsible Representative

Taiga Yamaura

Business Address

ARISTO Meguro 101

2-16-20 Shimomeguro, Meguro-ku, Tokyo 153-0064, Japan

Phone Number

+81-50-1809-0836

This number is provided to comply with the Act on Specified Commercial Transactions. Please note that it is not available for customer service inquiries such as returns or exchanges. For such matters, kindly contact our customer support via email.

Email Address

info@oldfolkhouse.jp

Sales Price

The price listed on this website, including consumption tax.

Shipping fees are not included.

Any internet connection fees or data charges incurred while browsing this site are the responsibility of the customer.

Additional Fees

Domestic shipping: Flat rate of ¥1,000 (tax included) throughout Japan.

Delivery Timeframe

Items are typically shipped within 1 to 3 business days after the order is confirmed.

Returns, Defective Items, and Cancellations

We do not accept cancellations, returns, or exchanges initiated by the customer.

However, if the item is defective upon arrival (e.g., contains an obvious fault in design or differs from the product ordered), we will accept a return or exchange, provided you contact customer support within 7 days of receipt.

Please note that we cannot accept returns or exchanges if the product has been used, if tags or accessories are missing, or if we deem the return or exchange to be inappropriate.

Shipping costs for returns must be borne by the customer. If the return is due to an error or fault on our part, we will reimburse the return shipping fee.